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In order to maximize the durability and beauty of your hardwood flooring, we recommend the following practices as part of your floor’s normal care and maintenance.

• Place doormats or rugs at entrances to collect moisture, sand, grit, and other potentially damaging substances from being tracked onto your hardwood floor.
• Dust mop or vacuum with a soft accessory to keep your bamboo floor clean from dust, dirt, or grit. Hardwood flooring cleans easily with a Swiffer or similar type dry mop.
• For sticky spots, use a soft, damp cloth to gently scrub the floor. If necessary, use a generic hardwood floor cleaner. Do not use steel wool or other abrasive scouring pads.
• Do not use harsh detergents, abrasive cleansers, or corrosive chemicals to clean your bamboo floor.
• Avoid excessive water. Use mats in the kitchen, bathroom, and laundry room to protect against spills. If a spill occurs, blot it up immediately with a dry cloth or slightly damp mop.
• Use only colorfast and non-scratch carpeting or pads on your hardwood floor.
• Protect the floor from furniture legs, and do not walk on the floor with high-heeled shoes.
• Although hardwood flooring has effective UV inhibitors in its pre-finish, it is recommended that it not be exposed to direct sunlight for long periods.

Hardwood flooring is an extremely durable flooring product. It can be installed in virtually any room of your home that is above ground. There are several locations that are not recommended for hardwood flooring. Because hardwood flooring is a natural flooring product, it is not recommended that it be installed in wet locations such as bathrooms, washrooms, saunas, enclosed porches or verandas, or anywhere that may require wet mopping. Extended exposure to moisture of this type may cause your hardwood flooring to warp, swell, or crack.
Please note that certain species of hardwood are softer than others. You should consider using these harder species for high-traffic areas. Refer to the Janka Hardness rating for an indication of the species' hardness.

There are several things to consider before you begin to install hardwood flooring. Careful preparation before beginning will make installing your hardwood floor a quick and easy process.

• Ensure that your subfloor is flat and smooth.
• Take extra care when installing hardwood flooring over radiant heating. Ensure that you read both the hardwood flooring and radiant heat system instructions carefully before beginning.
• Read your hardwood flooring manufacturer’s installation instructions carefully.
• Allow your hardwood flooring to acclimate in the room where it will be installed for a minimum of 72 hours.
• Inspect each strip of hardwood flooring carefully for defects or damage before installing it.
• Always use a tapping block and never hit hardwood flooring directly to avoid fracturing the flooring edge. A piece of flooring trim makes a good tapping block.
• Add at least 5% to your square footage when ordering to allow for waste and cuts. As a rule of thumb for non-professionals, add 7% to 10% depending on your skill level and the layout of the area.

Hardwood flooring is one of the most popular types of residential flooring. Here are a few reasons why you should choose a hardwood floor:

• Solid hardwood offers a variety of grain patterns, natural color variations, and the beauty of a natural material.
• Hardwood floors are easy to clean.
• Hardwood floors are ideal for allergy sufferers as they do not promote dust or harbor dust mites.
• Hardwood flooring is the longest-lasting. Although there is a 25-year structural warranty on all hardwood floors and most Prefinished hardwood floors, many hardwood floors last for decades longer.